In case it wasn’t obvious, we love cheesecake

I Love Cheesecake Customer Privacy Policy and Cookie Policy

This privacy notice tells you what to expect us to do with your personal information.

07790816493

ilovecheesecakeedinburgh@hotmail.com

We collect or use the following information to provide services and goods, including delivery:

· Names and contact details

· Addresses

· Payment details (including card or bank information for transfers and direct debits)

· Health information (including dietary requirements, allergies and health conditions)

Our lawful bases for collecting or using personal information to provide services and goods are:

· Consent

· People directly

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint.

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our Cookie Policy

Once you agree to allow our website to use cookies, you are agreeing to the use of data it collects regarding your online searches and web pages you spend the most time on. The data we collect by using cookies is used to customize our website to your individual needs and to provide you with a better experience. If you want to disable cookies, you can do it by accessing the settings of your internet browser. 

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

19 April 2024